# Forgot password

1. Open the App and go to the **Sign in** and tap on the **Forgot password** button below the password field.
2. You will be directed to the **Enter Email** screen, enter your email and tap **Submit** button

{% hint style="info" %}
* If you enter an invalid email or leave the field empty, you will see the **Error**.
* Correct the email if necessary and tap **Submit** again.
{% endhint %}

3. You will receive an email with a 6-digit verification code. Go to your email inbox and find the code. Return to the App, which will now display the **Enter Code** screen. After entering the code, tap **Continue**.

{% hint style="info" %}
If you did not receive the code or it has expired, there will be an option to **resend the code** after a short wait (60 seconds)
{% endhint %}

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4. After successfully entering the verification code, you will be directed to the **New Password** screen. Tap on the text field labeled **Enter your new password** and tap **Confirm** to proceed.
5. If everything is correct, you will see the **Successful Password Changed** screen.
